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Helpdesk

Our helpdesk service is there if...

  • you are having trouble accessing any of our services
  • you are not sure which report to run to get the result you want
  • you don’t have time to run your reports
  • you would like to change the information sent in your reports

The helpdesk gives you access to the technical expertise of our data and catering experts. It is open during office hours (0900 to 1700). Out of office hours, you can log a query via email and one of our staff will contact you the next working day.

Telephone helpdesk

If your query is urgent or you would like to discuss your issue, you can contact us by telephone on 01926 470850.

Email helpdesk

If your query is less urgent, or you are working out of hours, please log your query using the form below. We aim to respond to all email queries within one working day.

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